Well, I'm not sure what happened to me today. I was so impatient. I was so easy to be annoyed by the user.
No, I can't do that. I must be cool. I must be steady. I must be smile all the way.
It is 630pm now, I'm still in the office. I asked myself, how is your feeling now?
Well, I guess I'm ok.
Got to apologise to them tomorrow.